There are 5 costly mistakes you can make when choosing a professional carpet cleaner that can cause you nothing but headaches. In this article I would like to help save you the headache as well as money if you decide to hire a company to come in and clean your carpets.
Mistake # 1 -Choosing a professional carpet cleaner based on equipment alone:
No question, your professional carpet cleaner needs first-rate equipment. But they also need something else. They need technicians who are skilled at operating the equipment. Many companies own the right equipment, but very few companies teach their employees how to use them properly. The best way to know that the carpet cleaner's employees have been properly trained is to make sure the cleaner has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Before you choose a professional carpet cleaner, ask the company if they are certified.
Mistake # 2 – Choosing a professional carpet cleaner based on low price:
Low price could be a problem in three ways:
- Low price can be the bait that attracts your phone call. But once the cleaner gets into your home, they pressure you into a much more expensive job.
- Low price can be for single-process cleaning. Rarely does the consumer know what this means and, when told, asks for dual-process cleaning instead, which costs much more.
- Low price means the professional carpet cleaner has cheap equipment, which will not effectively clean your carpet.
Mistake # 3 – Choosing a professional carpet cleaner based on a single telephone call:
Instead, invite them to your home and ask for specific price quotation. Then you'll know exactly what the carpet cleaner recommends – and you won't be the victim of high-pressure sales tactic when the technician steps into your living room.
Mistake # 4 – Choosing a professional carpet cleaner who doesn't offer a money-back guarantee:
In my view, every carpet cleaning company should be fully accountable for their work. And if you aren't pleased with the job, you shouldn't have to pay for it. Period! Not all carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited”. Ask the professional carpet cleaner if they offer a complete money-back guarantee.
Mistake # 5 – Choosing a professional carpet cleaner with out getting comments from his other clients:
Any carpet cleaner can say anything about his past jobs. And, sadly some of what they say may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and their work. Any professional carpet cleaner that does quality work should be able to provide you with references from their past and current clients.
In Closing:
If your looking to hire a professional carpet cleaner Fort Wayne. I highly recommend you study and review the 5 mistakes I've listed above. By knowing this information you will be less likely to fall victim to unscrupulous, un-professional carpet cleaners.
My name is Scott Murphy Owner/Operator of S. Murphy Carpet Care located out of Fort Wayne, Indiana. I'm a 16 year veteran of the carpet cleaning industry and I work hard to put my clients and their needs first. For more information about me and my company please visit my website at www.SMurphyCarpetCare.com